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Responsibilities

Tasks

• Address customers' complaints or concerns
• Coach colleagues on new methods or work techniques
• Professionalism in customer service
• Arrange travel, related itineraries and make reservations
• Drive as part of a two-person team or convoy
• Drive lighter, special purpose trucks
• Load and unload goods
• Obtain special permits and other documents required to transport cargo on international routes
• Operate and drive straight or articulated trucks to transport goods and materials
• Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
• Pay and receive payments for goods
• Perform brake adjustments
• Perform emergency roadside repairs
• Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
• Perform preventive maintenance
• Receive and relay information to central dispatch
• Record cargo information, hours of service, distance travelled and fuel consumption
• Tarping and ensuring safety and security of cargo
• Transport and handle dangerous goods

Credentials

Certificates, licences, memberships, and courses 

• AZ class license

Experience and specialization

Documentation knowledge

• Accident or incident reports
• Bill of lading
• Driver logbook
• Maintenance and repair reports
• Trans-border documentation

Additional information

Security and safety

• Driver's validity licence check
• Driving record check (abstract)
• Drug test

Transportation/travel information

• Valid driver's licence
• Willing to travel cross-border

Work conditions and physical capabilities

• Attention to detail
• Handling heavy loads
• Large workload
• Overtime required
• Physically demanding
• Repetitive tasks
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player