Job description:
Job Type: Full-Time, Permanent
Start Date: As soon as possible
Language: English
Minimum Education: High School
Positions Available: 1
NOC Group: Customer Service Manager
NOC Job Title: Customer Service Manager
Job Location(s)
33406 South Fraser way
Abbotsford, British Columbia
V2S 2B5
Job Duties:
- Formulate and implement purchase and merchandise policies and setting prices.
- Maintain records of inventory levels and financial transactions.
- Plan, Direct and manage the operations of customer service department and check progress.
- Manage selection, training, and supervision of customer service staff.
- Study market trends, ongoing demand and supply and determine effect of existing competitors and new entrants into market.
- Prepare bills for merchandise to be sold and apply credit limits and policies.
- Plan budgets and authorize payments for expenses.
- Resolve customer and staff complaints in timely manner.
- Maintaining lasting relationships with customers.
- Determine staff requirements and fulfill any labour shortage.
Education & Experience Requirement:
Completion of secondary school is required.
Post-Secondary Training and/or one year of work experience in the field.
How to Apply:
email:tajpurinvestmentsltd@gmail.com
