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Customer Service Manager

Posted by: Tajpur Investments Ltd.
Posting date: May 03, 2024      Closing date: May 28, 2024
Job location: Abbotsford - BC, Canada
Vacancy: 1
Job category: Manager & Executive
Job id: 20191172264

Job description:


Job description:

 

Salary: $35.00/Hourly 
Job Type: Full-Time, Permanent 
Start Date: As soon as possible 
Language: English 
Minimum Education: High School 
Positions Available: 1 
NOC Group: Customer Service Manager 
NOC Job Title: Customer Service Manager 

Job Location(s) 

33406 South Fraser way

Abbotsford, British Columbia

V2S 2B5

Job Duties: 

  • Formulate and implement purchase and merchandise policies and setting prices. 
  • Maintain records of inventory levels and financial transactions. 
  • Plan, Direct and manage the operations of customer service department and check progress.
  • Manage selection, training, and supervision of customer service staff. 
  • Study market trends, ongoing demand and supply and determine effect of existing competitors and new entrants into market. 
  • Prepare bills for merchandise to be sold and apply credit limits and policies. 
  • Plan budgets and authorize payments for expenses. 
  • Resolve customer and staff complaints in timely manner. 
  • Maintaining lasting relationships with customers.
  • Determine staff requirements and fulfill any labour shortage. 


Education & Experience Requirement: 

Completion of secondary school is required. 
Post-Secondary Training and/or one year of work experience in the field. 

How to Apply: 
email: tajpurinvestmentsltd@gmail.com

 

 

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