Company & Position Overview
Company Overview: The SUBWAY brand is the symbol of the world's largest submarine sandwich chain, boasting over 44,000 locations globally. Our commitment to sourcing quality ingredients and offering healthier alternatives is reflected in every bite, while still maintaining the rich flavors our patrons have come to expect. Renowned as the preferred destination for those craving quick, nutritious meals suitable for the entire family, we proudly serve our clientele across multiple locations in Burnaby, Surrey, Coquitlam, Vancouver, and Port Moody.
Position Overview: Dhanti Investments Ltd. is seeking a full-time, permanent Shift Supervisor for its Willingdon Avenue location in Burnaby, BC. The role involves supervising daily restaurant operations, coordinating staff activities, ensuring compliance with food safety and sanitation standards, monitoring inventory, and maintaining service quality. The position requires hands-on leadership in a fast-paced food service environment to support smooth shift operations and consistent customer service. The applicant should be eager to lead, have ownership in what they do, and be able to create smiles on the face of our customers. We want to hear from you if you know how to support a growing team while growing a business.
Employer Information
Company’s Legal Name: Dhanti Investments Ltd
Company’s Operating/Business Name: Subway
Business Address: 8424, 172 Street, Surrey, BC, V4N 3G4
Website:www.subway.com
Position Description
Position: Shift Supervisor
Type of employment: Full-Time; Permanent
No of positions: 1
Anticipated Start date: As soon as possible
Work Location: 4737, Willingdon Ave, Burnaby, BC, V5G 3H5
Salary & Benefits
Salary: $21.00 per hour
Career advancement opportunities
Overtime and Vacation Pay
Stable & full-time employment
Work-life balance through the flexible and accommodating work environment
Night shift premium; Paid Meals; Flexible schedules; Career advancement opportunities
Paid Meals
Job Responsibilities
• Supervise and coordinate the activities of food service staff to ensure efficient restaurant operations, including food preparation, customer service, and closing procedures.
• Assign duties to team members, monitor performance, and provide ongoing guidance and training to ensure compliance with Subway brand standards, food safety policies, and customer service procedures.
• Ensure adherence to health, safety, and sanitation regulations, including proper food handling, temperature control, cleaning schedules, and maintenance of preparation and storage areas.
• Monitor inventory levels of food ingredients, packaging, and cleaning supplies; record usage, minimize waste, and coordinate replenishment to maintain operational readiness for overnight and early morning service.
• Address and resolve customer inquiries, concerns, or complaints in a timely and professional manner to maintain service quality and customer satisfaction.
• Assist in recruiting, onboarding, and training new employees, reinforcing operational procedures, hygiene standards, and workplace safety practices.
• Maintain shift records, including sales reports, cash reconciliation, incident logs, and inventory documentation, and communicate relevant updates to management.
• Oversee equipment functionality during the shift and report maintenance or operational issues to ensure uninterrupted restaurant operations.
• Perform general food service duties, such as preparing sandwiches and salads, operating the point-of-sale system, and maintaining dining and kitchen cleanliness, as required during peak or staff shortage periods.
• Perform other job duties as required to support efficient restaurant operations and ensure smooth workflow during night shift service.
Qualification & Requirements
• Good communication skills.
• Knowledge of food safety, sanitation, and workplace health and safety procedures.
• Ability to supervise, train, and coordinate staff in a fast-paced restaurant environment.
• Strong attention to detail and accuracy in handling cash, inventory, and reporting.
• Ability to work independently and as part of a team during night shift operations.
• Basic problem-solving skills and ability to resolve customer concerns professionally.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Completion of secondary school is required.
• Minimum 1–2 years of experience in the food service industry, preferably in a supervisory or team lead capacity.
How to Apply?
Email : subway.dhanti@gmail.com
In Person : 4737 Willingdon Ave Burnaby, BC, V5G 3H5
When submitting your application, please ensure your resume includes your current phone number for contact purposes. Thank you for your application and interest in this opportunity. Please note that only candidates who clearly meet the job requirements will be contacted and considered for the next stage of the hiring process.
Selection Process
This position is intended for candidates with relevant education and/or experience. Your resume must be current and clearly demonstrate how you meet the job requirements by outlining your applicable education and/or hands-on experience, including key responsibilities. Applications that do not demonstrate relevant education and/or experience may not be shortlisted. The selection process may include an initial telephone or virtual screening to assess qualifications and role suitability, followed by a final interview. Reference checks to verify previous employment and performance, as well as a background check (where applicable), may also be conducted. Only candidates who meet the job requirements and complete the selection process will be considered. We value professionalism, accountability, and excellence in everything we do.
Why Join Us?
Dhanti Investments Ltd. is committed to maintaining a professional, respectful, and team-oriented workplace where employees are supported in their roles and encouraged to grow within the organization. As part of a recognized Subway franchise, team members benefit from structured operational systems, consistent standards, and opportunities for skill development and advancement. We value reliability, accountability, and collaboration in delivering quality service to our customers.
Dhanti Investments Ltd. is an equal opportunity employer. We are committed to fostering an inclusive workplace that respects diversity and provides fair employment opportunities to all qualified individuals, regardless of race, ethnicity, gender, religion, age, disability, or any other protected characteristic.
