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Job description:

Company Overview: Lynx Management Inc., operating as Tilbury Husky is a fuel and convenience service station located in Delta serving both local commuters and commercial drivers.  The station offers a range of fuel options along with essential convenience store items, providing a quick and reliable stop for refuelling and everyday needs. It operates as part of the Husky-branded network, known for delivering accessible fuel services and customer-focused convenience across Canada.

Position Overview: Lynx Management Inc. dba Tilbury Husky is seeking a dedicated and experienced Assistant Manager to support the day-to-day operations of its retail location. This role involves managing staff, ensuring smooth store operations, maintaining inventory control, and delivering a high standard of customer service. The ideal candidate will be proactive, organized, and capable of handling operational responsibilities in a dynamic retail environment.

Employer Information

Company’s Legal Name: Lynx Management Inc.

Company’s Operating/Business Name: Tilbury Husky

Business Address: 7389 River Rd, Delta, BC V4G 1B2

Position Description

Position: Assistant Manager

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 7389 River Rd, Delta, BC V4G 1B2

Salary & Benefits

Salary: $45.00 per hour

Overtime and Vacation Pay

Career Growth Opportunities

Night Shift premiums, Stable & full-time employment

Work-life balance through flexible and accommodating work environment

Referral Bonus: $1000.00 CAD (for current employees)

Relocation Assistance: $1500.00 CAD (for qualified candidates coming from different cities, provinces, or regions).

Job Responsibilities

• Operations Support: Assist the Site Manager in operational planning and oversee daily store functions to ensure a smooth and efficient customer experience.
• Team Supervision: Supervise staff activities, delegate tasks effectively, and ensure compliance with company policies, with a focus on maintaining exceptional customer service standards.
• Inventory Management: Oversee inventory control and product replenishment, placing orders for gas and retail items, organizing storage areas, and managing shelf displays to optimize product visibility.
• Equipment Oversight: Regularly inspect and maintain fuel pumps, POS systems, and other store equipment; arrange for repairs or replacements as needed to ensure safe operation in line with safety standards.
• Safety Checks: Conduct health, safety, and security checks to ensure compliance with provincial and federal regulations, including fire safety protocols, hazardous material handling, and emergency response plans.
• Market Analysis: Stay informed of consumer trends, seasonality, and local competitor activities to tailor product assortment and maintain a competitive edge.
• Supplier Negotiation: Negotiate with suppliers and vendors to obtain competitive pricing and establish strong relationships for reliable merchandise and fuel supply.
• Promotions: Develop and implement in-store promotions and loyalty programs to attract customers, working closely with the Site Manager to boost foot traffic and sales.
• Budget Management: Assist in budget oversight, monitor daily sales reports, control cash flow, and authorize expenditures within pre-defined limits to support store profitability.
• Customer Service: Provide excellent customer service by handling complaints and inquiries professionally, ensuring a positive shopping experience and encouraging customer loyalty.
• Hiring and Training: Oversee the hiring process with the Site Manager, participate in onboarding and training sessions for new staff, and foster a welcoming, supportive team environment that encourages retention.
• Scheduling: Organize and approve staff schedules to ensure coverage across all shifts, balancing labor costs with customer demand, and managing shift swaps and coverage in emergencies.
• Loss Prevention: Implement strategies to prevent loss, monitor high-risk areas, ensure security procedures are followed, and conduct regular audits to minimize shrinkage and theft.
• Performance Reporting: Prepare and analyze regular sales and operational reports, providing insights to improve store efficiency, meet performance targets, and implement corrective actions where needed.
• Financial Accuracy: Oversee financial reporting and reconciliation processes, including end-of-day reconciliations, cash handling, and deposits, ensuring accuracy and accountability.
• Work Culture: Foster a positive, inclusive work culture by promoting diversity, mutual respect, and open communication, ensuring all team members feel valued and supported.

Qualification & Requirements

• Demonstrated and relevant supervisory, leadership and managerial experience.
• Education in business or a related field would be an asset.
• Ability to lead and manage a team to achieve common goals in a fast-paced environment.
• Strong leadership skills with a commitment to fostering an inclusive and diverse workplace.
• Exceptional communication, organizational, and problem-solving abilities.
• Flexibility to work weekend shifts and adapt to the store's needs.

How to Apply?

Email: tilburyhusky1@gmail.com

In Person: 7389 River Rd, Delta, BC V4G 1B2

When submitting your application, please ensure that your resume includes your current contact number for communication purposes. We appreciate your interest in joining Lynx Management Inc., however, only candidates who meet the outlined job requirements will be contacted for further consideration.

Selection Process

This position is intended for candidates with relevant education and/or retail experience. Applicants must submit a current resume clearly demonstrating how they meet the job requirements through applicable education and hands-on experience, including key responsibilities performed in previous roles. Applications that do not reflect relevant qualifications may not be considered.

The selection process may include an initial telephone or virtual screening to assess qualifications, communication skills, and overall suitability for the role, followed by a formal interview. Employment references may be requested to verify previous experience and performance, and a background check may be conducted where applicable.

Only candidates who meet the job requirements and successfully complete the selection process will be considered for the position. Lynx Management Inc. (dba Tilbury Husky) values professionalism, accountability, and a strong commitment to delivering quality customer service.

Why Join Us?

Lynx Management Inc. (dba Tilbury Husky) is committed to maintaining a professional, respectful, and team-oriented workplace where employees are supported in their roles and encouraged to grow within the business. As a well-established fuel and convenience retail operation, team members gain hands-on experience in day-to-day store management, customer service, and operational coordination within a stable and structured work environment.

The company values reliability, accountability, and teamwork, and provides employees with consistent work practices and clear expectations. This role offers an opportunity to further develop supervisory and operational skills while contributing to the delivery of efficient service and a positive customer experience.