Company:CheeZaatar Group Location: Hamilton, Ontario Job Type: Full-Time
About the Company
CheeZaatar Group operates multiple restaurant locations across Ontario and is actively expanding through franchise development in Canada and internationally.
We are seeking a motivated and experienced Food Services Manager to support franchise growth, operational training, and brand standard implementation across current and future locations.
Main Responsibilities
Support franchise expansion initiatives and assist with onboarding new franchise locations
Develop and deliver operational training programs for new franchisees and management teams
Travel to franchise locations as required to provide operational support and training
Ensure franchise locations operate according to company procedures, food quality standards, and brand guidelines
Assist franchisees with restaurant setup, workflow implementation, inventory systems, and staff training
Monitor operational performance across multiple locations and recommend improvements
Prepare operational manuals, training materials, and standard operating procedures
Coordinate with ownership and management regarding expansion planning and franchise support
Assist with recruiting, interviewing, and training management staff for new locations
Conduct operational evaluations and provide ongoing support to franchise partners
Ensure compliance with food safety, sanitation, and customer service standards
Support business development and growth strategies for new markets
Qualifications
Experience in restaurant management, multi-unit operations, or franchise support
Strong leadership, training, and organizational skills
Ability to train and mentor teams in a fast-paced food service environment
Knowledge of restaurant operations, food safety, and customer service standards
Excellent communication and problem-solving abilities
Ability to travel between locations when required
Experience supporting franchise operations is considered an asset
Requirements
Post-secondary education in hospitality, business, or a related field is considered an asset
Minimum 1 year of experience in food service or hospitality management
Ability to work independently and manage multiple operational projects
Strong understanding of operational consistency and brand standards
What We Offer
Opportunity to grow with an expanding restaurant group
Leadership role in franchise development and operations
